Why not. What is the middle term between good and bad in relationships? I don't know of one.....indifferent? Are you that stupid?Didn't Deming recommend building good relationships with suppliers ? I read that the chef Tetsuya in Sydney
i guess so
Wonderful thing the computer, I know buyers who never visit suppliers, just send emails (not even phone).
One company (major multinational - tens of billions turnover), used to send its suppliers an automated production update every day, for every component. Now with each component being dependent on the others, any change in one affected all of them, so the changes were endless and incrementally confusing.
Talk to people, make sure they all know what they are supposed to be doing. Co-operation works, Deming was right and the modern blame culture helps keep poor quality managers in place.
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